Interlibrary Loan Services

Service Alert: Submission of Interlibrary Loan Services has been temporarily suspended until November 17, 2021. The Library is working towards a new online catalogue, and this temporary shut down is a necessary step in the process. We look forward to resuming these services on November 18, as well as launching our new online catalogue in December, 2021.

Patrons should speak with Library Circulation staff to submit requests.

In order to exercise control over extra shipping costs which were not budgeted for in 2019, the Library will implement the following limits, effective immediately:

  • WPL patrons may only have a maximum of five ILLO requests active at a time.
  • WPL patrons who do not pick up their requested ILLO items in a timely manner may lose ILLO privileges.
  • Certain collection types will not be considered for ILLO requests. We will not request:
    • Mass market paperbacks
    • Children easy readers and board books
    • Books on CD
    • Video games
    • Items from universities and colleges that charge shipping fees
  • If the Library’s collection has a title in an alternative format (e.g. eBook, Large Print), the Library may refuse to request the item in the requested format. WPL will remain sensitive to issues of accessibility, and will consider each request with care.

We expect that book club sets will become increasingly difficult to borrow from other libraries given the shipping costs.

While some patrons have indicated that they would be willing to pay for ILLO items, the Public Libraries Act prohibits libraries from charging the public for library services.


Questions concerning ILLO services at the Library can be directed to the Library CEO, at 519-539-4801 ext. 3000.


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